Power your business comms with our award-winning Business VoIP System
from $18 per month
Phone. Chat. Video. Fax. — all in one place. Ultatel gives your team enterprise-grade communications with AI tools, Microsoft Teams integration, and 99.999% uptime.
See Ultatel in action: Book a Demo
One platform. Every conversation.
EVERYTHING YOU NEED
Get phone, video conferencing, SMS, chat, fax and more in one, easy-to-use communications platform with Ultatel.
Unified Business Communications
Phone, video conferencing, SMS/MMS, chat, fax, presence management & more all-in-one.
AI-Powered Features
Enjoy AI-powered features like voicemail transcription, sentiment analysis, and on-demand call transcripts with every plan.
Voice, Text & Fax with One Number
Single phone number capable of receiving voice calls, text messages, and faxes.
Voicemail-to-Email Notifications
Convert voicemail messages to text and/or audio and send directly to a user's email.
Advanced Call Handling
Routes incoming calls to the proper queue and the most appropriate agent based on pre-defined strategies.
Desktop Phones & Hardware
Conference phones include built-in microphones and speakers that accommodate multi-person calls.
Businesses supported
Guaranteed uptime SLA
Rating on G2 & Capterra
Average setup time
SIMPLE ONBOARDING
Up and running in 3 steps.
No hardware installs. No IT headaches. Just a smarter phone system from day one.
Trusted by businesses who value the power of connection
Book a Demo
A dedicated Ultatel specialist walks you through the platform and builds a custom quote.
Setup Done For You
Port existing numbers or get new ones instantly. Configure call flows and user settings with our team.
Go Live & Grow
Start taking calls on any device. Our support team are here to assist you as your grow.
BUILT FOR TEAMS LIKE YOURS
Everything your team needs to communicate better
Whether you're a 5-person startup or a 500-seat enterprise, Ultatel scales with your growth.
- ✓ Unlimited domestic calling on all plans
- ✓ Mobile & desktop apps included
- ✓ Free number porting from any carrier
- ✓ HIPAA & SOC 2 compliant
- ✓ 24/7/365 live support included
Ideal for: Teams & businesses needing reliable, high-quality calling with core AI insights like voicemail transcription and basic call analysis to enhance communication efficiency.
Focus on: Crystal-clear voice, essential messaging, and foundational AI to understand your conversations better.
- ✓ Complete Business Phone System & Service (Voice, SMS/MMS, Chat, Video) on Any Device
- ✓ Unlimited US & Canada Calling
- ✓ Basic Internet Fax
- ✓ Business SMS and MMS
- ✓ Video Conferencing Up to 50 Participants
- ✓ Single-Level Auto-Attendant, IVR and ring groups
- ✓ Queue Callback
- ✓ Build in Reports and Call Analytics
- ✓ Single Sign-On (SSO)
- ✓ 24/7 Chat & Phone
- ✓ Reliable calling, foundational AI for understanding.
- ✓ Reliable calling, foundational AI for understanding.
- ✓ AI Voicemail Transcription
- ✓ Basic Sentiment Analysis
- ✓ On-Demand Call Transcripts (limited)
Ideal for: Businesses seeking robust collaboration tools, deeper call intelligence through a broader AI suite, and enhanced productivity features for everyday operations.
Focus on: Advanced call management, integrated AI for sentiment & topic analysis, and seamless team collaboration across devices.
- ✓ Everything in Essential, Plus
- ✓ Auto call recording
- ✓ Call monitoring and whispering
- ✓ Multi-Level IVR
- ✓ Call Queues
- ✓ Ring Groups
- ✓ Auto Voice Recording
- ✓ Video Conferencing Up to 100 Participants + Meeting Recording
- ✓ Enhanced Analytics Dashboard
- ✓ + Popular CRMs (Zoho, HubSpot Lite)
- ✓ Advanced Single Sign-On (SSO)
- ✓ Robust collaboration, deeper call intelligence & AI efficiencies.
- ✓ Basic Topic ID
- ✓ All Calls Transcribed by AI
- ✓ Detailed Sentiment Analysis
- ✓ AI Call Summaries
Ideal for: Organizations requiring the most advanced AI capabilities for comprehensive conversational intelligence, enterprise-grade control, premium integrations, and top-tier support.
Focus on: Maximizing operational efficiency with a full suite of AI tools, real-time analytics, extensive customization, and strategic communication insights.
- ✓ Everything in Premium, Plus
- ✓ Video Up to 250 Participants
- ✓ + Advanced Features (Breakout Rooms, AI Live Transcription)
- ✓ Advanced IVR, Advanced Queues, Auto Voice & Video Recording (Policies)
- ✓ SMS/MMS: 1000 messages/user/month
- ✓ Comprehensive AI-Driven Analytics Dashboard
- ✓ + Advanced CRMs (Salesforce, Zendesk), APIs, MS Teams Integration
- ✓ + Custom Roles & Permissions
- ✓ Priority Support, Opt. Dedicated Account Manager, Strategic Onboarding
- ✓ Advanced AI, comprehensive intelligence, enterprise control & premium integrations.
- ✓ Real-Time AI Transcripts & Sentiment (Alerts)
- ✓ Advanced Topic ID (Trends)
- ✓ AI Summaries (Action Items)
- ✓ AI Quality & Coaching Tools
Pricing & Packages
Get started. Get a personalized demo.
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Why Use the Ultatel hub.
Any Device,
Anytime
Whether you’re on your mobile on-the-go, at your desktop during work hours, lounging with your tablet, or working remotely on your laptop, Ultatel Hub ensures you’re always plugged in.
Simplified
Communications
All your conversations, whether a crucial video conference or a simple text, are integrated seamlessly, making business communication a breeze.
One Platform, Limitless Possibilities
Dive into the world of unified communications where there’s no limit to what you can achieve. From sending faxes to joining meetings, you can do it all without ever leaving the Ultatel Hub.
Get started.
Get a personalized demo.
Get started.
Get a personalized demo.
Don't just take our word for it.
See what our customers have to say.
★ ★ ★ ★ ★
ULTATEL's clear pricing was a refreshing change from other providers we've used. Their call recording feature is crucial for compliance, ensuring all communications are securely archived.
Samuel Dixon
★ ★ ★ ★ ★
Their customer support team deserves all the praise. They are patient, knowledgeable, and always ready to assist, making the transition to their platform seamless.
Thomas Joe
★ ★ ★ ★ ★
The feature of call analytics has provided invaluable insights into our patterns and call volume. It helped us make data-driven decisions to improve our business operations.
Henry
★ ★ ★ ★ ★
Their cloud phone system in incredibly flexible. Whatever we need to add new extensions or adjust call routing rules, it;s easy to do so. Plus, their pricing is competitive.
Sean Evans
★ ★ ★ ★ ★
Their IVR system has streamlined our call routing process. The ability to customize greetings an menus has improved our customer experience. A game-changer for sure!
Geraldine King
★ ★ ★ ★ ★
We've seen a significant increase in productivity since switching from another platform to Ulatel. Their call queuing feature ensures our customers never face long wait times. Highly recommended!
E Hales